Frequently Asked Questions

FAQ: Frequently Asked Questions:

Q: How often should I clean my carpets?

A: “Recent studies by the EPA, all major fibre producers such as Dupont, Allied, Monsanto and the major carpet mills indicate that residential carpet should be professionally deep cleaned every 12 – 18 months.”
- Carpet Cleaners Institute of the North West

Q: How often should I vacuum my carpets?

A: “Carpet should be vacuumed at least twice weekly, concentrating on high use areas.” – Carpet Cleaners Institute of the North West

Q: Why do my carpets look “worn?”

A: Properly maintained carpet fibres will remain relatively free of the damaging effect of soil. However, soils that are allowed to remain in the carpet gradually abrade and score the fibre shaft, reducing its physical ability to illuminate light. Heavy traffic areas then appear “grey” or “worn”, although no part of the fibre actually wears. We refer to this effect as “apparent soiling.”

Q: Why do my carpets resoil quickly after cleaning?

A: All carpet cleaning systems leave varying amounts of residue. Poor quality cleaning leaves high amounts of residue, which then attract soils quickly, greatly reducing the look and life of your carpet. ServiceMaster of Victoria uses Green For ® Carpet, a food grade, non detergent, without corrosives, alkaline or acidity.

“By the time the carpet looks soiled, it is far beyond soiled. It is filthy,”
- Carpet & Rug Institute

“One square yard of carpet can hide a pound of soil before it looks dirty.”
- Carpet & Rug Institute

“In one year, about 10 pounds of soil falls out of the air in an average 1500 square foot home.”
- Carpet & Rug Institute